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  • What are your security measures?
    Our facility has a security fence, PIN coded security gate, and 24/7 CCTV surveillance.
  • Is there a minimum rental period?
    Yes, the minimum rental period is four weeks.
  • What items are prohibited in the storage units?
    You cannot store hazardous materials, flammable items, perishable goods, or illegal substances.
  • How do I book a storage unit?
    You can book a unit online through our website or call us directly at 01904 403813.
  • How do I access my storage unit?
    We provide you with a padlock and key for your container. You will be given a pin code for the main security gate.
  • What if I need help moving my items?
    We can recommend trusted local movers. Contact us for more information.
  • What sizes of storage units do you offer?
    We offer two unit sizes: 9 ft (63 sq. ft.) and 20 ft (160 sq. ft.), perfect for various storage needs.
  • Can I visit the facility before renting a unit?
    Yes, please contact us to schedule a tour of our facility.
  • How do I terminate my rental agreement?
    Provide us with a full calendar month's notice in writing or via email.
  • What payment methods do you accept?
    We accept payment via BACS only.
  • Do you offer any discounts or promotions?
    Yes, we offer discounts for long-term hires. Contact us to learn more about current promotions.
  • Can I change the size of my storage unit if my needs change?
    Yes, you can change your unit size based on availability. Please contact us for assistance.
  • What are your access hours?
    You have free access to your storage unit 24/7.
  • Are there any additional fees I should be aware of?
    There are no hidden fees. The cost includes all standard charges, with optional services clearly listed.
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